We customise parameters for assessment based on your service and brand standards.read more
We can assist you in creating organization wide SOP’s where procedures in any area of operation are in sync with systems laid out in the design of the software.read more
The end result of the manpower rationalization studies are recommendations that will enhance and streamline operations.read more
The service blueprints and customised brand service manuals created by our team of consultants …… Read More
While the retail environment is fast changing, the job of a secret shopper becomes more challenging ……Read More
Being sensitive to the needs of the customer becomes the key for this segment. We help you with a …….Read More
While there is no doubt that technology will pave the way for a better healthcare system, one must …..Read More
We are associated with some of the best Wellness and Beauty brands …….Read More
A telephone survey is a systematic collection of data from a sample population using a standardized …….Read More
The Entertainment industry is going through an unprecedented transformation driven by the rapid ……Read More
To keep our clients updated on competition and changing trends, Shaw conducts a quarterly research …..Read More
This is what our Clients say about us
The comprehensive reports provided by Shaw support our training, performance reviews and incentive programs.
Their timely deliveries no matter what, amaze us!
They are flexible and always have the time to listen to us and guide us appropriately
We are engaged with them for more than 10 years and have always found them to be innovative and enthusiastic since the first time we met them.
Shaw is a true business partner. On their own they share best practices and guide us on what we need to do to better our customer experience
Detailing in reports is impressive.
Ive always been pleased with Shaw because their people are very supportive and are always willing to listen.
It is a pleasure being associated with Shaw. Their Mystery Shoppers evaluate our systems and processes and provide accurate feedback to ensure great customer service and satisfaction.