Shawhotels
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Shopping In today’s “Experience Savvy” world, delivering exceptional customer experiences has become paramount for organizations seeking sustainable success.... Mystery WELCOME TO SHAW CONSULTANCY
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Research Market research is an organized effort to gather information about target markets and customers: know about them, starting with who they are. It is a very important component.... Market WELCOME TO SHAW CONSULTANCY
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Kitchen Hygiene & Safety Audits Shaw Hotels & Consultancy Services is your trusted partner for comprehensive.... Back of the House - WELCOME TO SHAW CONSULTANCY
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Experience Blueprints Transforming Customer Interactions into Memorable Experiences – Expert Creation of Customer Experience Blueprints and SOP Manuals. SOPs & Customer WELCOME TO SHAW CONSULTANCY
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& Development Empowering Growth Through Training And Skill Development Training
WELCOME TO SHAW CONSULTANCY
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Grow Your Business

Discover how our world-class mystery shopping solutions can elevate customer experience and drive profitability.

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World-Class Services

We deliver unparalleled insights through meticulous mystery shopping evaluations, helping brands enhance customer experience, service quality, and operational efficiency.

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Award Winning Company

Harness the power of analytics and real-time reporting to gain deep insights into customer experience, employee performance, and operational excellence.

  • To provide the corporate world with new parameters of excellence and help maintain consistency in service deliverables.
  • To be a one-stop-stop for Customer Experience Management.
  • To keep abreast and provide clients with the latest trends in the retail, hospitality and various other industry.
Shaw Hotels & Consultancy Services Pvt. Ltd. aims to always be competitive and proactive in providing solutions to the clients by continuously striving to exceed their expectations.
  • To provide the corporate world with new parameters of excellence and help maintain consistency in service deliverables.
  • To be a one-stop-stop for Customer Experience Management.
  • To keep abreast and provide clients with the latest trends in the retail, hospitality and various other industry.
Shaw Hotels & Consultancy Services Pvt. Ltd. aims to always be competitive and proactive in providing solutions to the clients by continuously striving to exceed their expectations.
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WELCOME TO SHAW CONSULTANCY

One of India’s leading Mystery Shopping and Customer Experience Consulting Companies.

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00 +
Years of Experience
00 k+
Active shoppers across the globe

OUR SERVICES

Trusted Worldwide, Tailored Locally. We deliver expert mystery shopping solutions across the globe, customized to fit your market and bussiness needs.
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Mystery Shopping

In today’s “Experience Savvy” world, delivering exceptional customer experiences has become paramount for organizations seeking sustainable success.
Read More
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Market Research

Market research is an organized effort to gather information about target markets and customers: know about them, starting with who they are. It is a very important component
Read More
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Back of the House - Kitchen Hygiene & Safety Audits

Shaw Hotels & Consultancy Services is your trusted partner for comprehensive
Read More
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Training & Development

Unlock productivity and efficiency through skill enhancement and development. Our tailored programs
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Manpower Rationalization Studies

Correct deployment of human resources will enhance the quality of service and the experience you want to deliver.
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SOPs & Customer Experience Blueprints

Transforming Customer Interactions into Memorable Experiences – Expert Creation of Customer Experience Blueprints and SOP Manuals.
Read More

WHY CHOOSE US

Our Unique Strengths

  • Always On Schedule: Our fieldwork is always completed in time and within the specified timelines and guidelines. We make sure to deliver the reports before the deadline.
  • Extensive Network: Our expansive network comprises thousands of registered and verified shoppers from diverse backgrounds across India, the Middle East, Australia, and Southeast Asia. This enables us to swiftly cover both domestic and international locations with ease and efficiency.
  • Savvy and Skilfully Trained Shoppers: Our shoppers undergo rigorous training and qualification processes, meticulously guided by our team of experts prior to each audit, ensuring the highest standards of proficiency and expertise.
  • Experienced Team: Our diverse team of professionals, each an expert in their respective field, is meticulously selected for each project to ensure a tailored approach. This dedicated team manages the entire process from inception to completion, guaranteeing a seamless and expertly handled operation throughout.
  • Excellence in Service: We deliver comprehensive, insightful reports to our clients every month through detailed PowerPoint presentations. These reports are packed with actionable recommendations, designed to enhance the customer experience effectively.
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